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Canadian Airlines Service
Question:
From "SKYCHAT" JUNE 1998. By David Wishart. Canadian’s Business Class service, measures up well with its competitors. The planes may be bigger these days, but the little things still mean a lot to airline passengers. Such as the announcement by Canadian Airlines International pilot Carl Olafson before takeoff on a Vancouver to London, UK. flight. He could have made the usual remarks about how passengers have a choice of airline and so on… but he chose to say something along the lines of "we’re proud of our airline and the folks behind the scenes, so thanks for flying with us." As it happened, I was having an opportunity to meet a number of Canadian employees including a handful of concierges. So what does a concierge do? Well, in the hotel industry the concierge is a key member of the staff, the person you ask to make reservations for restaurants, rental cars, send flowers to a relative, or organize a weekend in Paris. If you’re a business traveller, a good concierge can be worth his or her weight in gold. Canadian Airlines, recognizing not only the value but the needs of business travellers, has concierges at Vancouver such as Maryann Potschka, one of a team that of late has found a wheelchair for Svend Robinson, recovered a passenger’s raincoat from an aircraft cabin, bought flowers as a Valentine’s Day gift and even come up with a pen for a jetlagged reporter -your agent. *** Over in London, I met Kelvin Ogunjimi, a key man at Heathrow, the world’s busiest international airport. One couple returning to Canada, obviously impressed with his help on their arrival, had gone out of their way to buy him a bottle of wine as a thank you. In London, by the way, Canadian Airlines shares Terminal 4 with British Airways, its code-share partner, and business class passengers have access to BA’s spacious lounge. *** It had been some time since I had flown with Canadian Airlines and right away I saw differences. First of all the seats in business class are excellent, offering a personal TV, generous width and recline and a very good leg rest that came up close to horizontal. Verdict: None better. Meals are good, particularly the snack between Vancouver and Calgary, a delicious plate of salmon, tomato, and cucumber, served with fresh fruit. The wine, a ‘96 Bordeaux, was well chosen. Unfortunately, Canadian pay less attention to its beer selection on board, offering just national brands and ignoring the increasingly popular smaller breweries, although in Canadian’s business class lounge at Vancouver there was Granville Island Lager and Okanagan Springs Pale Ale. Tip: drink beer on the ground and wine in the air. *** Perhaps the best part of my experience was how the Canadian staff got me on board. Long gone are the days since travel writers were ushered into first class; now we join the line after the revenue passengers, including those with upgrade stickers and what-have you. I’ll never forget one airline’s agent whose facial reaction to my upgradable ticket was "how come you get this and I don’t." Not at Canadian. I had a warm feeling that everyone was pulling for me, and as luck would have it, I got to try the DC-10’s armchair in the sky.
Response:
Nice Advert for the airline. Now can you explain just which of these is the latin american city Vancouver or London??? If I write gushing adds can I have the upgrade ticket too? – Hide quoted text — Show quoted text -From "SKYCHAT" JUNE 1998. By David Wishart. Canadian’s Business Class service, measures up well with its competitors. The planes may be bigger these days, but the little things still mean a lot to airline passengers. Such as the announcement by Canadian Airlines International pilot Carl Olafson before takeoff on a Vancouver to London, UK. flight. He could have made the usual remarks about how passengers have a choice of airline and so on… but he chose to say something along the lines of "we’re proud of our airline and the folks behind the scenes, so thanks for flying with us." As it happened, I was having an opportunity to meet a number of Canadian employees including a handful of concierges. So what does a concierge do? Well, in the hotel industry the concierge is a key member of the staff, the person you ask to make reservations for restaurants, rental cars, send flowers to a relative, or organize a weekend in Paris. If you’re a business traveller, a good concierge can be worth his or her weight in gold. Canadian Airlines, recognizing not only the value but the needs of business travellers, has concierges at Vancouver such as Maryann Potschka, one of a team that of late has found a wheelchair for Svend Robinson, recovered a passenger’s raincoat from an aircraft cabin, bought flowers as a Valentine’s Day gift and even come up with a pen for a jetlagged reporter -your agent. *** Over in London, I met Kelvin Ogunjimi, a key man at Heathrow, the world’s busiest international airport. One couple returning to Canada, obviously impressed with his help on their arrival, had gone out of their way to buy him a bottle of wine as a thank you. In London, by the way, Canadian Airlines shares Terminal 4 with British Airways, its code-share partner, and business class passengers have access to BA’s spacious lounge. *** It had been some time since I had flown with Canadian Airlines and right away I saw differences. First of all the seats in business class are excellent, offering a personal TV, generous width and recline and a very good leg rest that came up close to horizontal. Verdict: None better. Meals are good, particularly the snack between Vancouver and Calgary, a delicious plate of salmon, tomato, and cucumber, served with fresh fruit. The wine, a ‘96 Bordeaux, was well chosen. Unfortunately, Canadian pay less attention to its beer selection on board, offering just national brands and ignoring the increasingly popular smaller breweries, although in Canadian’s business class lounge at Vancouver there was Granville Island Lager and Okanagan Springs Pale Ale. Tip: drink beer on the ground and wine in the air. *** Perhaps the best part of my experience was how the Canadian staff got me on board. Long gone are the days since travel writers were ushered into first class; now we join the line after the revenue passengers, including those with upgrade stickers and what-have you. I’ll never forget one airline’s agent whose facial reaction to my upgradable ticket was "how come you get this and I don’t." Not at Canadian. I had a warm feeling that everyone was pulling for me, and as luck would have it, I got to try the DC-10’s armchair in the sky.
– Dan
Response:
You are getting too technical. Perhaps you are not aware that Canadian also flies to Latin America. So if one sees a "gushing advert", as you put it he or she might be tempted to fly with them to Latin America. You might ask what the guy did not mention the service to Latin America? Maybe because he only has experience with flying Canadian to/from London. As it is the same airline, though, I would expect similar service. So there’s no need to be a stickler for the strict letter of the law as it were. "This is a Latin American News Group so you can’t talk about anything else." Darcy – Hide quoted text — Show quoted text – Nice Advert for the airline. Now can you explain just which of these is the latin american city Vancouver or London??? If I write gushing adds can I have the upgrade ticket too? Canadian’s Business Class service, measures up well with its competitors.
Response:
In article <Pine.SOL.3.96.980611134542.28227A- r.CA writes You are getting too technical. Perhaps you are not aware that Canadian also flies to Latin America. So if one sees a "gushing advert", as you put it he or she might be tempted to fly with them to Latin America. You might ask what the guy did not mention the service to Latin America? Maybe because he only has experience with flying Canadian to/from London. As it is the same airline, though, I would expect similar service. So there’s no need to be a stickler for the strict letter of the law as it were. "This is a Latin American News Group so you can’t talk about anything else." Darcy
Surprisingly I did know Canadian goes to some Latin American Countries, and is probably a very nice airline. Problem is the original post did not mention Latin America, or the caribbean, when cross posted to at least 2 other NGs – none of them market place groups- these 3 are not *supposed* to be an advertising NG’s, but you obviously think it is ok to put in ads which do not even TRY to involve the subject people are interested in enough to subscribe to a specific NG. This NG thinks and talks about a lot of things but -IMHO- unsolicited blatant ads are boring, even when they involve Latin America and totaly unwanted when they don’t. But maybe that is too technical too. Nice Advert for the airline. Now can you explain just which of these is the latin american city Vancouver or London??? If I write gushing adds can I have the upgrade ticket too? Canadian’s Business Class service, measures up well with its competitors.
dan
Response:
Are you Stupid? dan escribi
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